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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Finance Physician

May 26, 2026

5  out of  5
rating by Finance Physician
"Cloe is the consummate insurance professional. From initial greeting to following up that i had all of my needs covered she was awesome! Cloe working for you is like working with your best friend and she saved me 35% on my auto coverage with the same or better coverage. Thank You Ms. Cloe😄👍😄"
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Deb Maxwell

May 25, 2026

4  out of  5
rating by Deb Maxwell
"Chris was very helpful with the transition from another insurance company. He saved my information and called me back about 3 months later to follow up and remind me that it was time to switch my insurance. I had asked him to follow up and give me a reminder. He found me the best options for my situation. He checked into other types of insurance to see if he could find me better pricing. Chris has remarkable customer service value, he follows up on everything. That's definitely a plus nowadays!"
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V.Hill

May 20, 2026

5  out of  5
rating by V.Hill
"Christopher did a awesome job at switching me over to save some money. He was very nice and did a professional job"
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Gladys Diaz

May 15, 2026

5  out of  5
rating by Gladys Diaz
"Well I met Close she was so so helpful I am not good on computers and she went above and beyond to help me and explain to me she waited for me because I would forget that I was supposed to call her or she was going to call me this went on for a week I think still always talk to me so nicely and saying don't worry about it we're here to help you she was amazing really amazing"
We responded:
"Thank you Gladys!!"
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Alexzandria Long

May 15, 2026

5  out of  5
rating by Alexzandria Long
"Moved to Florida this past November and navigating the process of getting new insurance had been difficult. Came in and right away got it sorted with their agent Christopher. He did a fantastic job helping me pick out my insurance coverage that fits with my budget as a college student. Definitely recommend this place hands down! The agents are so friendly, knowledgeable, and will steer you in the right direction with your insurance!"
We responded:
"Thank you Alexzandria! We appreciate your business!"
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Kimberly Seagers

May 6, 2026

5  out of  5
rating by Kimberly Seagers
"Very knowledgeable, Very kind and was a lot of help……"
We responded:
"Thank you Kimberly! We appreciate your business!"
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David Van Tassel

May 5, 2026

5  out of  5
rating by David Van Tassel
"I had a great experience working with Chris at Mark Kinkade at State Farm. He helped me get a great rate on my automobile insurance and also helped me with some issues I was having with my previous company. Super fast response, but not too pushy and a genuinely nice guy… I highly recommend!"
We responded:
"Thanks David! We appreciate your business!"
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B F

April 22, 2026

5  out of  5
rating by B F
"I have been with this agency for almost three years and have nothing but praise for them and their operation. Casey has been my agent and always explains in detail the various coverage options. I have stopped by the office on numerous occasions, and he always makes time for me. (Compared to recent years spent on the phone—'on hold', working through menus, and talking to unfamiliar people.) I love State Farm and beacuse of them, I have one less challenge as a senior each year! I am so thankful for Mark Kinkade; and I think all his employees speak volumes about his skill and management. Thank you, all!"
We responded:
"Thank you!!"
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J Brach Dowdy

April 21, 2026

5  out of  5
rating by J Brach Dowdy
"These guys are great! Always available to help when needed. Very prompt. Very professional."
We responded:
"Thank you! Your business means so much to us!"
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Jim Goulding

April 17, 2026

5  out of  5
rating by Jim Goulding
"Had a great experience with Chloe. We took our time and she helped a great deal."
We responded:
"Thank you Jim!"
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Bruce Brown

April 2, 2026

5  out of  5
rating by Bruce Brown
"Casey Jones is our agent at Mark Kinkade - State Farm Insurance . He is a true professional , in that he always works diligently for you the client. Casey works hard to give you the best rates , as he has done with our home and auto coverage. If Casey tells you that he will get back to you about any concerns you may have , you can count on hearing back from him . Casey Jones is a man of his word , which is becoming harder to find in todays society !"
We responded:
"Thanks Bruce!! We appreciate your business!"
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Anna Lawrence

March 29, 2026

5  out of  5
rating by Anna Lawrence
"My agent, Melody Chamber, was the best to work with. She clearly knew what she was doing and helped me find an insurance plan that fit my needs perfectly. I truly appreciate all her help throughout the process. She wasn’t pushy at all and made everything feel comfortable and easy. I highly recommend asking for her"
We responded:
"Thanks Anna!"
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Ashley Edmonds

March 20, 2026

5  out of  5
rating by Ashley Edmonds
"Rachael was so helpful with my auto insurance claim. She expedited a unique situation to the claims department for me and it was handled and payment sent within 30 minutes."
We responded:
"Thank you Ashley!!"
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Devin Coe

March 19, 2026

1  out of  5
rating by Devin Coe
"Adam was the most incompetent and unprofessional person I have ever delt with in the insurance industry. After having been a customer for over 5 years he did not care about my billing concerns after I was charge over $450 for 1 month of auto insurance. I got better insurance online for much less. My advice would be to shop around."
We responded:
"Oh I’m sorry to hear this Devin! We will sit down and review your billing to summarize what occurred privately - hope that the email that gets sent over shortly will help to explain what occurred on your policies! Hate to see you go but understandable if the information wasn’t relayed properly!"
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Melissa Roberts

March 5, 2026

5  out of  5
rating by Melissa Roberts
"Melody is the best insurance agent I’ve ever worked with! She explains everything in a way that makes sense and isn’t pushy or salesy. It doesn’t feel like she is after the commission, and she effectively communicates her genuine concern about ME and meeting MY needs. Plus! *BONUS* I ended up getting better coverage for my car at a lower price (INCLUDING bundling with a renter's insurance policy!) than I had been paying with my previous insurer!!! Hello!?! #WINNING!!! 20/10; I cannot recommend Melody enough!"
We responded:
"Thank you Melissa! We appreciate your feedback and so glad Melody could help!"
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Jeremiah Smith

February 10, 2026

5  out of  5
rating by Jeremiah Smith
"Nate helped me save 400$ per payment!"
We responded:
"So glad we could help Jeremiah! Nate is fantastic - we appreciate your business!"
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Brittany Buckalew

February 10, 2026

5  out of  5
rating by Brittany Buckalew
"Nate at State Farm was amazing to work with. He was extremely kind, professional, and efficient, and made the entire process quick and stress-free. He wasted no time getting everything handled and truly went above and beyond for me. I highly recommend Nate if you want great service and someone who genuinely cares about good insurance."
We responded:
"Thank you Brittany! Nate is GREAT"
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Jackson Stewart

February 10, 2026

5  out of  5
rating by Jackson Stewart
"Nate took great care of me as always!"
We responded:
"Thank you Jackson! We’re so grateful for your business at our office! "
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Zanazejah Y

January 30, 2026

5  out of  5
rating by Zanazejah Y
"This saved me so much money! My agent Melody went above and beyond to get me the best rate possible. She clearly explained all my policy options and helped me find coverage I can afford. I’m extremely happy with the service and will be keeping this policy for a long time. Thank you so much!"
We responded:
"Thank you Zanazejah! We appreciate your positive feedback!"
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Cole Maxwell

January 21, 2026

5  out of  5
rating by Cole Maxwell
"Melody Chambers is the most transparent, helpful and kind Agent I've ever had the pleasure of working with. I bundle my home and auto insurance with these guys and they do everything they can to help me and my family out. Not to mention they have the best prices I've seen. Love this agency!"
We responded:
"Thank you Cole!"
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Caleb McGrew

January 15, 2026

5  out of  5
rating by Caleb McGrew
"Casey helps me customize the best insurance products for my family and my business. The service he provides is unmatched in the industry and I’m grateful I found this team to cover my liability insurance for my company as well as group life for my team, and car insurance for our vehicles. Best of all, I get all of this while saving a big chunk of money over my previous insurer. Thanks Casey and Kincade team!"
We responded:
"Thanks Caleb! We appreciate your business and value your feedback!"
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Tasha Shelley

January 9, 2026

5  out of  5
rating by Tasha Shelley
"If you’re looking for affordable car insurance and someone who can help get it for you look no further than my sweet friend Melody Chambers. Not only is she helpful and got our new rate super low which I love she’s kind and very sweet. She’s not pushy nor rude like some insurance sales people but she has a heart to help people save money which is what our little family needed. So if you need some affordable rate insurance look no further and be sure to ask for Melody."
We responded:
"Thank you for your positive feedback Tasha! Melody is awesome and so glad you enjoy working with her! We appreciate your business!"
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Greg Hudson

December 17, 2025

5  out of  5
rating by Greg Hudson
"Everyone in the office is absolutely great and professional.They've handled my insurance for 6 years. Always very happy to handle any issues."
We responded:
"Thank you Greg! We appreciate your business. It’s always a pleasure working with you!"
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cadasher 312

November 26, 2025

5  out of  5
rating by cadasher 312
"Melody helped me setup my car insurance. This was my first time owning a car, and Melody was very helpful in making sure I got the best coverage at my budget, that all my needs were met, and also looking for every possible discount under the sun. It was everything I could’ve asked for and more! Thank you very much Melody."
We responded:
"Thank you for sharing your experience with our office! We appreciate your business and are so glad that you enjoyed working with Melody!"
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Evelynn M

November 25, 2025

5  out of  5
rating by Evelynn M
"I have been with State Farm for years, and wouldn’t have it any other way. My agent, Melody, is always sure to go above and beyond. She is happy to answer any questions I may have and explains everything thoroughly. She isn’t pushy, and even searches for discounts where they’ll apply. I appreciate her service and friendly demeanor."
We responded:
"Thank you for the kind words Evelynn! We appreciate your business greatly. Melody is a rockstar at the office and takes pride in helping our customers e every day!"