State Farm® Insurance Agent Mark Kinkade
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Arey
March 14, 2025
1
out of
5
rating by Ryan Arey
"They say they are going to help you, but they never do. If you are looking for a high-level of service, you will need to go somewhere else. It takes weeks and months to get answers that should take minutes to provide. They are more concerned with selling you life insurance than actually addressing your needs and concerns."
We responded:
"Thank you, Ryan, for sharing your feedback. I'm genuinely sorry to hear about your experience and the frustration it has caused. Our goal is to provide timely and attentive service, and it's concerning to hear that we fell short. I would appreciate the opportunity to address your concerns directly. Please feel free to reach out to our office so we can work towards a resolution. Your satisfaction is important to us, and we're here to help."
Sherrill Kelley
January 11, 2025
5
out of
5
rating by Sherrill Kelley
"I just wanted to let you know what a great job Rachael Ramsey does taking care of State Farm customers at Mark Kincade’s office. I called a little before 5 pm today and needed to cancel coverage on one car and add a new car due to a new purchase. Rachael was very thorough and went above and beyond to take care of my needs even though the call went past 5 pm. She is a definite asset to your business. Thank you for the great service!!"
We responded:
"Thank you, Sherrill, for sharing your experience! I'm delighted to know that Rachael provided such exceptional service, especially with your coverage changes. Her dedication, even after hours, truly makes her an invaluable part of our team. We're grateful for your feedback and are always here to assist with any future needs!"
Paul S
December 2, 2024
5
out of
5
rating by Paul S
"Erika is great to work with. Good customer service. Very knowledgeable. Saved me money ever after a different business had reviewed my policy and said they could not get it any lower."
We responded:
"Paul, thank you for your wonderful review! We're glad Erika could assist you so effectively. It's great to know she provided knowledgeable service and helped you save money. We appreciate your feedback and look forward to assisting you with any future needs!"
Johnny Wagster
August 22, 2024
5
out of
5
rating by Johnny Wagster
"My experience with the agency was great. That goes double for Rachel. She goes the extra mile to get all your questions answered and researches if necessary so that you get accurate information. She is personable and professional. Thanks for all your assistance Rachel."
We responded:
"Johnny, thank you for sharing your positive experience with our agency. I'm glad to hear that Rachel provided you with thorough and professional assistance. We appreciate your kind words and are always here to help with any future questions or needs. - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Elizabeth Weisenburger
August 6, 2024
5
out of
5
rating by Elizabeth Weisenburger
"Great team! Cheerful, friendly & quick to return calls. Thank you to Rachael & Erika!!"
We responded:
"Hey Elizabeth, thanks a bunch for the awesome review! We're so glad you had a great experience with our team. Rachael and Erika are fantastic, and we're happy they could help you out. If you need anything else, we're here for you! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
James Milani
July 25, 2024
5
out of
5
rating by James Milani
"We have been with this agency for a year now - after moving from the Midwest to Panama City Beach. They have been very willing to work with us, explaining options and why. Casey has been especially helpful and has an amazing knack for remembering both business conversations and also personal conversations! This makes it even easier to call and get advice and help. I highly suggest working with Casey and this agency."
We responded:
"Hey James, thanks a bunch for your awesome review! I'm so glad to hear that Casey has been so helpful and attentive to your needs. It's great to know that our team has made your transition to Panama City Beach smoother. We're always here to help and provide advice whenever you need it. Thanks for recommending us! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Bee B
July 24, 2024
5
out of
5
rating by Bee B
"Over the last year I have been so fortunate to have found affordable auto insurance as well as *real* customer service. Yesterday, without an appointment, I stopped in to see my agent Casey - well aware that without an appointment, I don't expect to be able to speak to him directly. I simply wanted to personally say I was grateful for my insurance and the fact that I had control over the cost of it using the Drive Safe & Save app. (This is a great concept!!) Thank you, Casey, for immediately jumping up to help. You gave me valuable information about the app and the way it works ... as well as answered a slew of general insurance questions I had. Glad for this friendly and efficient office. I thought it was time to give a compliment. Thank you Casey for all the help you've given me... I'm so pleased with my auto insurance after so many years of questionable companies. Just saying it's been a pleasure thank you."
We responded:
"Our team is delighted to receive your kind review! It warms our hearts to hear that you found affordable auto insurance and experienced real customer service with us. We value Casey for always going above and beyond for our customers, and we are happy that he was able to help you out on the spot and provide valuable info about the Drive Safe & Save app. We're happy to have you as a satisfied customer and appreciate your kind words about our office. If you ever need anything else, feel free to stop by or give us a call! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Matt Fidanzato
July 23, 2024
5
out of
5
rating by Matt Fidanzato
"I've been with State Farm since I started driving. Nate was very helpful today reviewing my coverage. I ended up with better rates and more discounts. Everything was quick and easy, thanks!"
We responded:
"Hey Matt! Thanks for the awesome review! I'm glad Nate could help you review your coverage and find better rates and discounts. We're happy everything was quick and easy for you. If you need anything else, feel free to reach out! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Jackie Galida
July 13, 2024
1
out of
5
rating by Jackie Galida
"I called in the morning for a quote. A lady in the office said she would have someone call me back. I waited 2 hours for a call back. I decided to call back and check on the Status. Erica answered. I politely reminded her that I was waiting for a returned called. She asked me what it was regarding and reminded her of the vehicle. She immediately hung up on me!! I called back. A different lady answered, was connected to Mark (he seemed really bothered). He said he was going to send an email with info. Never received one. Called a different office and they were able to help us! Just so crazy because we’re already a customer and just needed a quote to move the business from a different state. They were rude and I wouldn’t recommend using them. We went to a different office. Mark - His name was Casey. I still do not have an email from him and never received a call back. This is now 24 hours later."
We responded:
"Hey Jackie, this is Mark. I’m very sorry to hear this. I am not currently in the office today, but will reach out to my office to understand why we were not able to turn around a quote for you and the timeframe you needed. I’m not sure who you spoke with when you called back to my office but I will find out which gentleman in the office you spoke with who stated they would email you to see what prevented that from happening. We’ll learn from this, and I appreciate you sharing your feedback. I will reach out to you shortly."
Alex Chatterjea
July 8, 2024
5
out of
5
rating by Alex Chatterjea
"My advisor was Mr.Nate he was absolutely astonishing when it came to helping with pricing and finding the best coverage plan for me. A true gem in a men with a lot of light he was so helpful and I cannot thank Nate enough! Class staff at this State Farm."
We responded:
"Alex, thank you for sharing your experience with Nate! We are thrilled to hear that he provided you with astonishing assistance in finding the best coverage plan. Our team at State Farm is dedicated to offering top-notch service, and we are grateful for your kind words. If you ever need further assistance, feel free to reach out to us. - Mark Kinkade, State Farm Insurance Agent, Panama City Beach, FL"
Scott Dubell
July 4, 2024
5
out of
5
rating by Scott Dubell
"I recently moved to Florida and needed to update my car insurance, so I took the opportunity to shop around for the best rates. I contacted Mark Kinkade's office and spoke with Nate. Nate was incredibly friendly and helpful. He patiently answered all my questions and thoroughly explained how various factors on my record impacted my rate. I'm really glad I spoke with Nate and highly recommend him and Mark Kinkade's office for anyone looking for excellent car insurance service."
We responded:
"Thank you, Scott, for sharing your experience with Nate at our office! We are delighted that Nate provided you with friendly and helpful service, explaining all the details thoroughly. We're grateful for your recommendation and look forward to assisting you with any future insurance needs! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Andrew Brooks
July 3, 2024
5
out of
5
rating by Andrew Brooks
"Had an excellent experience with Nate Schryer as my insurance agent. The process was seamless. Answered all of my questions and was incredibly helpful through the entire process. I would highly recommend this agent to anyone in the market for insurance."
We responded:
"Thank you, Andrew, for sharing your positive experience with Nate! We're thrilled to hear you found the process seamless and that Nate was incredibly helpful. We're grateful for your recommendation and look forward to assisting you with any insurance needs in the future! - Mark Kinkade, State Farm Insurance Agent, Panama City Beach, FL"
Reed Kyle
July 3, 2024
5
out of
5
rating by Reed Kyle
"I had the pleasure of working with Nate Schreyer from State Farm recently, and I can confidently say he is a consummate professional in the insurance industry. From the moment I reached out for assistance with my policy, Nate provided prompt and clear communication, guiding me through every step of the process with patience and expertise.His knowledge of insurance policies and regulations is impressive, ensuring that I understood all my options and felt confident in my decisions. What stood out most was his commitment to personalized service—I never felt like just another client. He took the time to understand my needs and tailored his recommendations accordingly.Nate is someone you can trust to provide reliable guidance and support. I highly recommend his services to anyone looking for a dedicated insurance professional who genuinely cares about their clients' well-being."
We responded:
"Thank you, Reed, for sharing your experience working with Nate! We are delighted to hear that Nate provided you with prompt and clear communication, personalized service, and reliable guidance. We appreciate your recommendation and are here for all your insurance needs in the future! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Camden Baker
July 3, 2024
5
out of
5
rating by Camden Baker
"Marks office is very welcoming and friendly, Nate gave us a great quote and was helpful and informative!"
We responded:
"Thank you, Camden! Nate and our office are thrilled you found our office welcoming and friendly. We're happy to hear you received a great quote and helpful information. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Dalton Childs
June 26, 2024
5
out of
5
rating by Dalton Childs
"Fantastic work by one Nate Schrier agent. Above and beyond service. Truly got to the bottom line and didn't beat around the bush. Gave me the truth and the whole truth."
We responded:
"Dalton, I'm pleased to hear that Nate provided you with above-and-beyond service, getting straight to the point and offering transparent advice. We're grateful for your positive feedback and glad you had a truly informative experience. If you ever need assistance in the future, our office is here to help! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Jesse Steece
June 25, 2024
5
out of
5
rating by Jesse Steece
"From the moment I called the office to working with Nate Schreyer has been great! Who really wants to mess with insurance? But we need it and I had friends refer Nate as they bragged about him and they did not disappoint. From first call, to helping understand, and then adjusting to help fit our wants/needs was top notch customer service! Thank you Nate"
We responded:
"Jesse, we're thrilled to hear you had a top-notch experience working with Nate! We're pleased that he could help adjust your insurance to fit your wants and needs. Thank you for choosing our office for your insurance needs! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Susan Greiner
June 19, 2024
5
out of
5
rating by Susan Greiner
"I thought customer service was a lost art….but, then I had the pleasure of Erika (Baumgartel)…wow, what a pleasant surprise‼️. She was AMAZING. I haven’t spoken with anyone with such a great personality and enthusiasm in years. She is now MY insurance lady😁 I chose State Farm because of her‼️"
We responded:
"Susan, we're thrilled you had such an amazing experience with Erika! Her enthusiasm and great personality truly set her apart. We're grateful to have her on our team and delighted that she could assist you. Thank you for choosing State Farm through our office! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Josh Lingenfelter
June 18, 2024
5
out of
5
rating by Josh Lingenfelter
"I was able to switch my Insurance from USAA after getting a better quote from Nate S. He was quick to reply and extremely helpful. Would highly recommend"
We responded:
"Josh, I'm pleased to hear that Nate provided you with a better quote and exceptional service when switching your insurance to our office! We're grateful for your recommendation and look forward to assisting you further. Thank you for choosing Mark Kinkade - State Farm Insurance Agency in Panama City Beach, FL."
Caleb Ward
June 17, 2024
5
out of
5
rating by Caleb Ward
"The office was helpful and has competitive rates on life insurance compared to USAA. Nate S. was extremely helpful and knowledgeable when providing me a quote!"
We responded:
"Caleb, thank you for the recognition of our office and especially for our wonderful team member Nate! It has been a pleasure working with you, and we are delighted to know that Nate was able to deliver for your insurance needs. Our office is always available to assist you! - Mark Kinkade - State Farm Insurance Agent"
Shiloh Rine
June 14, 2024
5
out of
5
rating by Shiloh Rine
"Great Service! The agent, Nate Schreyer, was amazing made it so easy to understand and I was finished in nearly an instant. Definitely recommend."
We responded:
"Thank you, Shiloh! I'm pleased Nate made your experience easy and quick. We're grateful for your recommendation and look forward to assisting you further with your insurance needs! - Mark Kinkade, State Farm Insurance Agent, Panama City Beach, FL"
Christopher Bryan
June 14, 2024
5
out of
5
rating by Christopher Bryan
"Got a quote from a gentleman named Nate and it was a pleasure. Professional and seemed excited about what they had to offer. Basically Jake from State Farm but better."
We responded:
"Thank you, Christopher, for your fantastic review! I'm pleased to hear that Nate provided you with a professional and exciting quote experience. We strive to offer top-notch service and are thrilled you found our team to be like "Jake from State Farm but better!" If you have any insurance needs in the future, feel free to reach out. - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Mary Ann and Eugene Jarusinski
June 14, 2024
5
out of
5
rating by Mary Ann and Eugene Jarusinski
"Highly recommend this wonderful State Farm office! Molly is the crown jewel in my opinion! She is extremely knowledgeable, very helpful and patient. I have really enjoyed working with her and appreciate all of her time and help! Thanks Molly!"
We responded:
"Thank you, Mary Ann and Eugene, for your glowing review! I'm thrilled to hear that Molly provided you with extremely knowledgeable, helpful, and patient service. We're pleased to have her on our team and grateful for your kind words. If you ever need assistance in the future, feel free to reach out! - Mark Kinkade, State Farm Insurance Agent, Panama City Beach, FL"
Cherice Dowdy
May 28, 2024
5
out of
5
rating by Cherice Dowdy
"Always takes good care of us and so friendly. I would recommend to everyone."
We responded:
"Cherice, we're pleased to hear that you always receive great care and friendly service from us! Thank you for recommending us to everyone. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"
Jimmy Wilkerson
April 17, 2024
5
out of
5
rating by Jimmy Wilkerson
"Good people that care"
We responded:
"Jimmy, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. - Mark Kinkade - State Farm Insurance Agent"
Luz Pinto
April 1, 2024
5
out of
5
rating by Luz Pinto
"Also agent Rachael was marvelous. I am very impressed with how great you both are! Am recomending you to friends in Miami"
We responded:
"Luz, your kind words about our office and the service provided by our team are truly appreciated! We are delighted to hear that you were impressed with the service from Rachael. Thank you for recommending us! - Mark Kinkade - State Farm Insurance Agent, Panama City Beach, FL"